Privacy Policy

Last updated: 25 October 2026

Welcome to Gridiron Relics. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, share, store and protect your personal information when you visit https://gridironrelics.com, place an order or contact us.

1. Who We Are

Gridiron Relics is an online store specialising in authentic, officially licensed NFL jerseys and vintage football apparel.

Store name: Gridiron Relics
Website: https://gridironrelics.com
Email: gridironrelicsweb@gmail.com

2. Information We Collect

Depending on how you use our store, we may collect:

• Your name, email address and telephone number.

• Your billing and delivery addresses.

• Details of products purchased, orders, returns and refunds.

• Payment status and transaction references.

• Messages sent to our customer support team.

• IP address, browser information, device details and website activity.

• Cookie preferences and marketing preferences, where applicable.

We collect information directly from you and, where relevant, automatically through our website and the services used to operate it.

3. How We Use Your Information

We process personal information to:

Process and deliver orders: Confirm purchases, arrange payment processing, prepare shipments and provide delivery updates. Our legal basis is performance of a contract.

Provide customer support: Answer questions, resolve problems and handle returns or complaints. Our legal basis is performance of a contract or our legitimate interests in customer service.

Meet legal obligations: Maintain records and comply with applicable tax, accounting and consumer protection requirements.

Protect our business: Prevent fraud, protect our website and investigate suspicious transactions. Our legal basis is our legitimate interests in security and fraud prevention, where permitted by law.

Improve our website: Understand how customers use our store and improve its performance. Non-essential analytics technologies are used with consent where required.

Send marketing communications: Send promotions and product updates only when permitted by applicable marketing and privacy laws. You can unsubscribe at any time.

4. Payments

Our online store uses Shopify and the payment providers enabled at checkout.

Payment details are processed by the relevant payment providers in accordance with their security practices and privacy policies.

We receive information needed to confirm and manage transactions, but we do not need to store your complete payment card details.

For information about Shopify's processing of personal information, visit:

https://www.shopify.com/legal/privacy

5. Sharing Your Information

We may share personal information with service providers when necessary to operate our business, including:

• Shopify and related e-commerce services.

• Payment processors.

• Postal services, couriers and fulfilment partners.

• Customer communication and support providers.

• Website security and hosting providers.

• Analytics and advertising services, if enabled.

• Authorities when disclosure is required by law.

We do not sell customer contact lists.

We share information only where there is an appropriate purpose and legal basis. Certain disclosures for targeted advertising may be subject to additional privacy rights under applicable laws.

6. Shipping and Delivery

To deliver your order, we provide the necessary details to our delivery partners.

These details may include your name, delivery address, telephone number and shipment information.

Depending on the delivery destination and service providers, some information may be processed outside your country of residence.

7. Cookies and Similar Technologies

Our website uses cookies and similar technologies for essential shopping functionality, security and remembering items in your cart.

Depending on the services enabled, additional cookies may support analytics, advertising and website improvements.

Where required by law, we obtain your consent before activating non-essential cookies and tracking technologies.

You can manage your preferences through the privacy or cookie controls available on our website and through your browser settings.

8. Marketing Communications

If you subscribe to marketing communications, we may email you about new arrivals, promotions and updates.

You can unsubscribe through the link in our marketing emails or by contacting gridironrelicsweb@gmail.com.

Unsubscribing does not affect essential messages about orders you have placed.

9. How Long We Keep Your Information

We keep personal information only for as long as necessary for the purposes described in this policy.

Transaction and accounting information may be retained for periods required by applicable law.

Customer support correspondence may be retained for reasonable periods necessary to resolve issues and handle disputes.

Marketing information is retained until you unsubscribe or the relevant purpose no longer applies.

We securely delete or anonymise information when it is no longer required, unless the law requires further retention.

10. International Data Transfers

Our use of Shopify and other service providers may involve processing personal information outside the United Kingdom or European Economic Area.

Where required, we rely on appropriate safeguards for international data transfers, including applicable adequacy decisions or contractual protections.

You can contact us for further information about relevant safeguards.

11. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Access personal information held about you.

• Correct inaccurate or incomplete information.

• Request deletion of certain personal information.

• Restrict or object to certain processing activities.

• Request transfer of eligible information.

• Withdraw consent where processing relies on consent.

• Object to direct marketing at any time.

Certain rights are subject to legal conditions and exceptions.

To exercise your rights, contact us at gridironrelicsweb@gmail.com.

We may ask you to verify your identity before processing a request.

You may also complain to the relevant data protection authority if you believe your rights have been infringed.

12. Data Security

We use reasonable technical and organisational measures designed to protect personal information from unauthorised access, disclosure, loss or misuse.

Our store operates using Shopify's e-commerce infrastructure.

Although we take security seriously, no method of online transmission or electronic storage is completely secure.

13. Children's Privacy

Our store is not specifically directed at children.

We do not knowingly collect personal information from children where parental authorisation is required by law.

If you believe a child has provided personal information without the necessary authorisation, please contact us.

14. Third-Party Websites

Our website may link to other websites that operate under their own privacy policies.

We are not responsible for the privacy practices of independent third-party websites.

15. Changes to This Policy

We may update this Privacy Policy to reflect changes in our operations, technology or applicable laws.

Updates will be published on this page. Where required, we will provide additional notice of significant changes.